we're sorry, your life insurance policy has been closed. why? anxiety.
Yup, anxiety. See, the morning after Hans died, I had a life insurance mandated physical exam. The contracted examiner was a moron - and I'm saying this in the Quaker tradition of seeing the best in everyone.
Anyhow, I explained everything that happened, and she in turn asked me several out of the ordinary questions. A few of which convinced me that she has no business in her line of business. One of the questions posed was what prescription meds are you currently taking, xanax being the one most recently prescribed (just that morning infact). "Xanax? What's that for?" to which I say "Um, anxiety, see as I explained, our son died yesterday and I'm a bit anxious about this". "Oh, yeah - I told you that I'm really sorry about that, didn't I?" "yes, you did, thank you."
Then I took a whiz in a cup, and she walked off into the sunset.
Deductions started coming from my pay check, so I naturally assumed that I'd been approved. How wrong I was. Past Saturday I received a letter informing me that sufficient medical documentation had not been produced and insomuch, my life insurance policy had been closed.
POP, number 1. They are closed over the weekend, so I festered.
This morning I called and talked to a not so lovely receptionist named Doris - whom proceeded to tell me, after I had explained that I knew the precise date that I'd been examined because it was the same day as my son's birth/death date - that the reason I was being denied coverage was because of my anxiety.
POP, number 2. I guess that asking her if it was at all OK to grieve the loss of a child with a bit of anxiety - then asking her to kindly FUCK OFF, should she not follow the absurdity of this, is not making such a good case for my anxiety, but I digress.
After 20 minutes on hold, pacing, cursing, festering - I finally spoke to a supervisor type, who appologized for the ignorance of her co-worker. She then kindly explained to me that anyone on Xanax is subject to additional screening, as per the letter that (I never received) had been sent to me and my doctor (who never received). She then again appologized, stating that she'd been through something similar, something devestating and hat she'd gladly send out another letter, with a consent form for me to then take to my doctor, who could then release my medical history (including my reason for anxiety) to them, for further review.
I might call this POP, number 3. Believe it or not, I actually held my cool this time, with this chick, maybe because I trust that even if that last outburst wasn't recorded, this one certainly is.
So here I sit, not so much seeing the light in everything. I'm waiting on a fax from the insurance company to arrive at my doctors office, who will then fax my a letter of consent, so they can fax the insurance company a certified statement that I am anxious because I have a dead kid.
Now, how about that Xanax?
Anyhow, I explained everything that happened, and she in turn asked me several out of the ordinary questions. A few of which convinced me that she has no business in her line of business. One of the questions posed was what prescription meds are you currently taking, xanax being the one most recently prescribed (just that morning infact). "Xanax? What's that for?" to which I say "Um, anxiety, see as I explained, our son died yesterday and I'm a bit anxious about this". "Oh, yeah - I told you that I'm really sorry about that, didn't I?" "yes, you did, thank you."
Then I took a whiz in a cup, and she walked off into the sunset.
Deductions started coming from my pay check, so I naturally assumed that I'd been approved. How wrong I was. Past Saturday I received a letter informing me that sufficient medical documentation had not been produced and insomuch, my life insurance policy had been closed.
POP, number 1. They are closed over the weekend, so I festered.
This morning I called and talked to a not so lovely receptionist named Doris - whom proceeded to tell me, after I had explained that I knew the precise date that I'd been examined because it was the same day as my son's birth/death date - that the reason I was being denied coverage was because of my anxiety.
POP, number 2. I guess that asking her if it was at all OK to grieve the loss of a child with a bit of anxiety - then asking her to kindly FUCK OFF, should she not follow the absurdity of this, is not making such a good case for my anxiety, but I digress.
After 20 minutes on hold, pacing, cursing, festering - I finally spoke to a supervisor type, who appologized for the ignorance of her co-worker. She then kindly explained to me that anyone on Xanax is subject to additional screening, as per the letter that (I never received) had been sent to me and my doctor (who never received). She then again appologized, stating that she'd been through something similar, something devestating and hat she'd gladly send out another letter, with a consent form for me to then take to my doctor, who could then release my medical history (including my reason for anxiety) to them, for further review.
I might call this POP, number 3. Believe it or not, I actually held my cool this time, with this chick, maybe because I trust that even if that last outburst wasn't recorded, this one certainly is.
So here I sit, not so much seeing the light in everything. I'm waiting on a fax from the insurance company to arrive at my doctors office, who will then fax my a letter of consent, so they can fax the insurance company a certified statement that I am anxious because I have a dead kid.
Now, how about that Xanax?
posted by justinian at 12:00 PM
3 Comments:
Wha???? Can you ask to be rexamined? That's kind of nuts.
my favorite part of the exam was when she asked you to spell "skelaxin" - hey, maybe that's why your policy was closed - you have to be able to spell the brand name of any drug ever prescribed to you!
i don't think she was a real nurse.
Update:
The nurse from the doctors office, the one who lost a grandson, called to tell me to relax, she'd take care of everything. When she saw my file, and took note of what was going on, she fealt really bad and had to call me personally so I would know that it's being taken care of.
She also told me that the woman whom I spoke with is an idiot. Which I am quite happy to hear.
The office is closed now, and she faxed some paper work for me to sign BUT my fax machine is on low ink supply, and I can't get ahold of her to refax to a differant number, so after all of that, I may need to wait one more day for life insurance.
Laura, mind my health tonight, please.
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